Month-end close for a bookkeeping firm

An example engagement for accounting firms in Houston.

This is an example engagement, not a client story. It shows how we would run an audit and build for a typical firm of this kind. The research figures come from the public sources cited, and nothing here reports a specific client's results.

A Houston bookkeeping firm with a small team serving several dozen monthly clients, mostly local service businesses and medical practices.

Each month, bookkeepers collect a list of uncategorized transactions and missing receipts, then email each client separately. Answers come back over days, often in pieces, and the close slips into the next month.

The owner assigns work from a spreadsheet and spends hours each week checking who is on which client. Monthly reports are assembled by hand from the books and sent as attachments.

What the research says02

In a 2024 survey of 367 accounting and bookkeeping firms, 65.2% named getting information and documents from clients as their biggest workflow challenge, and 52.4% said documents arrived only after several days.

Financial Cents, 2024 State of Accounting Workflow Automation report↗

In the same survey, 45.8% of firms said they spent an average of one to five hours a week just scheduling and assigning work before they automated it.

Financial Cents, 2024 State of Accounting Workflow Automation report↗
Audit, build, measure03

What the audit checks

  • Measure days to close for each client over the last six months.
  • Count the questions sent to each client per month and how long answers took.
  • Time how long the owner spends assigning and checking work each week.
  • Review how monthly reports are built and delivered.
  • Rank fixes by hours saved per month against the cost to build.

What we build

  • A client question list that builds itself from the books and sends one request, with reminders until answered.Internal AI Tooling
  • Work assignment and status in one place, so the owner can see every close at a glance.Internal AI Tooling
  • Monthly reports generated from the books and delivered on a set day.Internal AI Tooling
  • A review of the firm's software stack to cut duplicate tools.Advisory Retainer

What we measure

  • Days to close, per client and on average
  • Client questions still open at the end of the month
  • Owner hours spent on assignment and status checks
  • Reports delivered on schedule

Every measure starts from the firm's own baseline, taken during the audit, so results are compared with how the firm ran before anything changed.

Keep reading03
Industry

Accounting firms

CPA and bookkeeping practices with seasonal spikes in demand.

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