OpenIntel

Law firms

Personal injury, immigration, family, and other practices that depend on new client inquiries.

Overview01

For practices that live on new client inquiries, speed decides who gets hired. When a potential client calls after hours or while you are in court, they usually call the next firm on the list. We make sure your firm answers first.

Every engagement starts with a fixed-price audit of how your firm handles inquiries and daily work today. You get a ranked plan, and we build only what pays for itself.

Problems and fixes02

Law firms

Primary focus

Personal injury, immigration, family, and other practices that depend on new client inquiries.

Where it breaks

  • Calls after hours and during court go to voicemail, and the caller signs with the next firm.
  • Web leads wait hours or days for a reply.
  • Intake details are collected by hand, then retyped into case management.
  • Paralegals spend hours on routine letters and scheduling.

What we fix

  • Instant text back on every missed call, in English or Spanish.
  • Website chat that screens by practice area and books consultations.
  • Intake forms that feed directly into your case management system.
  • Drafting tools for routine letters and document requests.
Services that fit04
01

AI and Workflow Audit

A one to two week review of your website, intake, and daily workflows, with a written roadmap of ranked fixes. The fee is credited toward any build started within 30 days.

From $1,500Learn more→
02

AI Intake and Lead Follow-Up

Missed-call text back, website chat, automated follow-up, online scheduling, and a direct connection to your CRM or case management system.

Learn more→
03

Website Build

A modern, fast website designed to turn visitors into consultations, with intake forms that send clean information straight to your team.

Learn more→
04

Internal AI Tooling

Tools that draft routine documents, search across your firm's files, and build reports automatically. Set up for how your firm already works.

Learn more→
Example engagements05
Case study

After-hours intake for a personal injury firm

A small personal injury practice loses callers to voicemail while attorneys are in court. The fix is instant text back, bilingual intake chat, and intake that flows into case management.

Read the example→
Case study

Bilingual consultation booking for an immigration firm

A Houston immigration practice books consultations by phone tag, mostly in Spanish, and loses time to no-shows. The fix is bilingual text back, self-booking, and reminders in the client's language.

Read the example→
Case study

Intake screening for a family law firm

A family law firm spends attorney time on calls that are the wrong fit or a conflict. The fix is structured screening that gathers the right facts first, with sensitive details kept out of general AI tools.

Read the example→
Case study

Round-the-clock calls for a criminal defense firm

Families call a defense firm at night, right after an arrest, and hire whoever answers. The fix is instant text back, routing to the on-call attorney, and follow-up the next morning.

Read the example→
Case study

Website and seminar follow-up for an estate planning firm

An estate planning firm has a slow site and loses interest from seminar attendees after the event. The fix is a fast, compliant site and follow-up that books planning meetings.

Read the example→
Guides05
Guide

How law firms can answer every missed call

Most firms cannot staff the phone every hour. An instant text back to every missed call keeps the prospective client talking to you instead of dialing the next firm.

Guide

Law firm intake response time: benchmarks and how to measure yours

How fast your firm answers a new inquiry is one of the few intake numbers you can measure this week and improve this month. Here is what the research shows and how to check your own.

Guide

Spanish-language intake for Houston law firms

Nearly half of Houston residents speak a language other than English at home. A firm that can only take intake in English loses those callers, especially after hours.

Guide

AI chat on a law firm website: what Texas lawyers should know

AI chat can answer prospective clients at any hour, but it touches confidentiality, supervision, and advertising duties. Here is what the ABA and the State Bar of Texas have said and how to set it up responsibly.

Guide

Texas lawyer advertising rules for law firm websites

A Texas law firm's website is advertising. Since July 2021 the filing rules are lighter than they were, but the homepage and the required disclosures still need attention.

Start with an audit.

Book an Audit