How it works

The same partner who recommends a change builds it.

Audit, build, retain03
1

Audit

One to two weeks

What happens

We review how your firm captures and handles work today, from the first phone call to the signed engagement. You get a ranked plan with the expected return of each fix.

What to expect

  • A short kickoff call about your goals and frustrations
  • A review of your website, phones, intake, and daily workflows
  • A written roadmap, ranked by expected return
  • A walkthrough of the plan, with no obligation to build
2

Build

Fixed scope and date

What happens

We implement the highest return items first. Every project has a fixed scope and a delivery date, so you know what you are getting and when.

What to expect

  • Highest return fixes first
  • Fixed scope and delivery date agreed up front
  • 50% upfront, balance on delivery
  • Training for your team at handoff
3

Retain

Month to month

What happens

We monitor, improve, and advise every month so results compound. When something stops working, we fix it before you notice.

What to expect

  • Monitoring of the systems we build
  • Monthly improvements and reporting
  • Strategy and vendor guidance as your firm grows
  • Billed monthly in advance

Step one is an audit.